The location was fine and the salesmen were very nice and helpful. What I am not happy about was the fact that when I came in I found out that I was on a block list that stated not to rent to me or anyone associated with me. I had no idea why, and I was embarrassed. I was very worried that the company was trying to accuse me of damaging the truck that I rented in November. When I called the woman that I spoke with was rude and stated that I had a balance of $85.00 and that they tried to charge my account and that it did not go through. Then she said that they did in fact charge my account on December the 5th. I had no Idea, I never received a notification that anything was owed. I simply returned the truck when it was due back and paid what was quoted to me. Then later that day on December the 8th I finally received a receipt sent to me via text and email. The man that helped me in the store was very kind and professional. I however will never do business with Uhal again. This company embarrassed me, and were very rude.
TRACY D
Goin Postal Spring Hill
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring Hill, FL 34606
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Staff was outstanding through the process and helpful💯. The truck and equipment was in great condition, clean and ready to go. Smooth and easy!
MICHAEL JThe truck was very dirty when we picked it up. I have pictures from before we even started it. I was also told that I would get refunded for days and mileage not used when I booked, which I never received.
RICHARD Mgreat customer service
THOMAS AOriginal quoted $1,369.61 went to pick up and truck had check engine light on. Recommended the Commercial Way location. Not only did it cost us a delay, they charged me $138.45 in addition to the original cost to $1508.06. Was told it was noted on our contract that Uhaul would honor original quote yet charged the increase. Now what is your advice to reclaim the additional charge? I would have given a better rate and I would have totally recommended your business to a friend but I feel I was over charged because your equipment was not ready for service.
CAROLYNN S