I've rented from this location before without any issues whatsoever, but this time the van wasn't cleaned on the inside AT ALL, and it smelled HORRIBLY of some sort of fish. There were tiny forks all over inside of the van, that I swept out prior to returning it so that I wouldn't be charged a cleaning fee for something I didn't leave behind. Whoever had/rented that particular vehicle prior to me didn't consider the next individual who would be in that van. The smell was so bad that I had to ride the van with the windows fully open. If I had an allergy to fish, I definitely would've had an allergic reaction...that's how strong and pungent the odor was! Other than the smell and overall cleanliness of the interior of van, I had no issues! Thank you.
Robert F
Springfield Parkway Inc
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Springfield Gardens, NY 11413
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The mobile pick up process is cumbersome and technical issues usually occur causing me to spend more time calling for support.
FREDERICK OYour app was rejecting my submission many times. It took an hour to finally get through. I was late for my appointment.
JOHN PHaving keys in a more visible spot
Samuel SThe vehicle was filthy and not cleaned after previous use. The cabin had strong cigarette smell that flared up allergies for myself and fiance. The flooring had dried up mud stains, and there was litter on and around the passenger seat. The cargo was very dirty as if it was used to move cement bricks. We usually use liners for the floor, but the overall cleanliness was extremely disappointing. Not sure the point of charging a cleaning fee if you are not cleaning between rentals. Lastly the gas was left below E when picked up. I wasted 30 minutes fueling and airing out the cabin.
DWIGHT C