there was no recognizable office or return area outside of other parked vehicles. The person who took the truck was very kind and professional .however they were not dressed in identifiable uhaul attire also the area should have a defined drop off sign for Uhaul rentals. The drop off is located amongst a number of warehouses which makes things confusing when trying find the office if there is one.
KELLY E
Tshaei Groups LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, VA 22150
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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No one answers the doorbell, you have to call and wait and wait. Location is just a crappy loading dock and the check in office is dirty and unkept. Truck was covered in crumbs, chips, fries, and a Wendy’s cup. The guy that “helped” me said rude things and then tried to tie the dolly to the wall in the truck with a small string which broke immediately sending the dolly flying while I was driving. This location sucks.
ANDREW M