No one was at the site when we arrived, after waiting 25 minutes to reach someone. We were instructed on how to get the key out of the lock box. The truck was UNBELIEVABLY nasty and full of trash and dog hair. The odor was terrible and smelled of smoke. I will not recommend this location to my worst enemy. Uhaul need to be more careful of whom they contract to use their name.
LEOLA A
BKWW LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stonecrest, GA 30058
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Well matter and professional. And quick with service.
MICKEY GIt was confusing on how to get the truck. When I finally got the truck it was filthy…. Bonnet, empty water bottles and sunflower seeds all over the floor. Customer service was nice though.
Kenyatta LSite was not opened on pickup, had to call a number to get the key, van was not cleaned had to sweep out
Todd JThey need to have a more attentive service. I would not recommend this location to my worst enemy. They need to have their vehicles cleaned and gas in it when they rent one of their vehicles from now on. It was filthy and was never cleaned. There was no gas in it at all and there was furniture in it from the previous renter. I understand things can happen but this experience was the worse I have ever had. I hope that this location do a complete 360. Immediately.
SHQWANDRA M