Uhaul was completely buried in snow. No snow removal was done so I had too use my own snow brush to clean as much as I could reach. As I'm driving 3 different times ice and over a foot of snow slid off the top of this truck which could have caused an accident. There were 2 10 ft trucks already cleaned off, but I got stuck with a mess. The business didn't even get too this location until 15 minutes after I was supposed to have this truck. I had too use an unlicensed driver too remove my personal vehicle because I was told I could not leave my car at this location due too Windows and cars being broken into there. Parking lot was not cleaned and I had to walk through feet of snow too even reach this truck. Back was solid ice and a falling hazard.
Amy l
Cardanos Pizza And Wings Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Syracuse, NY 13208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The drop off was easy. The location was not convenient nor easily identifiable.
Edward BWhile driving the back latch totally let go causing the truck door to open. I was driving behind my husband so we were able to pull over timely and my husband used duck tape and rope to get the door to stay down. We would like money off the use of this truck. Our trip home from Syracuse to Buffalo was extended by 45 minutes. Very scary while this happened. Could have caused a major accident on the Thruway and hurt us both and others. Thank you. 716-430-5076 is our phone number.
Julie JCould not get checked in, he didn’t have the light hook up, I had to run to different store with no tail lights, I deserve a refund
PAUL BThe van i reserved was over reserved as I was told 1 hr before I had to be where I needed to be. I only rented the van to move tables for my grandsons graduation. Then the girl that was at the counter was very disrespectful about the whole situation. As she was sending me to a different location for a truck not a van. She could t even tell me where I was going . Another customer told me. When I got there it was a store that was empty and no one was there. I called and got a voice mail. Finally the person called me back. Needless to say this was this was the worst experience I ever had with uhaul and I will never use them again. Yall do better.
MICHELE G