I rented a 20 foot truck one way on Sunday and traveled to South Carolina from Nee Jersey. The truck I rented has a major exhaust leak in which fumes were coming into the cab of the truck. I didn’t matter if I had the airflow from the vents on fresh air or recirculating. Horrible smell the entire 10+ hour trip. Secondly I had gotten a good amount of rain nearly the entire ride down. Inside of the cargo area was soaked. Ruined quite a few boxes, an electrical warming plate and soaked a mattress I had on a blanket. Amongst a number of other things that were wet when I unloaded it caused major uncomfortable conversations with my wife about the damaged boxes that needed to be unboxed immediately. I think better care and attention to the unit should be taken prior to renting a unit with this price tag. The price I paid for this unit has cost me more money especially with a saturated mattress.
ROBERT K
Norris Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tabor City, NC 28463
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Customer Reviews
- 4.0 Average Customer Rating
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The lady was super nice and got me on way quickly.
Marlin BThe gentleman that was there was very nice and helpful
Allyce Wreduce rental fee for one way moves. makes me never want to use the company again.
CHRISTOPHER MLocation was not close (almost 30" away from metropolitan area. Driving back, I passed a large U-Haul center that was much closer. Personnel was pleasant, but minimal help - as he expected me to unhook the trailer and I needed assistance. He saw me struggling with removing trailer, and I had to ask for help before he gave it.
Michael I