Got scammed on fuel
MATTHEW C
Neep Qwik
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33607
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The location is very difficult to get in/out. When I picked up the truck from Knoxville, it had a little less than a quarter of a tank (90 miles to empty). When I returned it two days earlier than my contract allowed with more than a quarter of a tank (121 miles to empty), I was charged an additional $14.40 for 3 gallons of gas to which I called U-Haul and was told that it will be credited back to my credit card. I showed the receiving agent at the drop off location pictures of the dashboard at the pick up location and when I dropped off the truck but he didn’t want to see it. It’s not the $15 additional charge but the principle of it, very disappointing!!!! Please convey my concern to drop off location: Neep Qwik 1301 N Howard Ave Tampa, FL 33607 Thanks, Ghulam Nessar
GHULAM SThe blankets weren't all folded up so we had no idea how many we really got. I was supposed to get 24. That said, when we went to load, we counted as we used them and only got 22. So, I was charged for more than we got.
MARCI CService person was very rude. He also told me my license was expired when it doesn't expire until 2027. Gas gauge was incorrect and he refused to correct paperwork. He also refused to inspect the truck with me. When I returned , there was no where to park. He made me move the vehicle 3 different times and tried for a fourth but I refused. Truck was not swept prior to rental and can smelled awful.
DUSTIN NIt wasn’t open or helpful in anyway. Cannot answer those questions in any way!
lucretia s