Your company does not understand that this is a mobile-only location. The employees of the business change oil. They don’t know anything about the U-Haul rentals. The key exchange is done through a lock box only. The employees don’t have the combination. The business is basically just a kiosk. That would have been fine, except I wasn’t given instructions. IT IS NOT THE FAULT OF TATUM OIL! They did everything in their power to get me in a truck and on my way. They even stayed after hours (the business closes at 5:00). By the way, I checked in online before leaving the house and arrived more than 15 minutes early for my 4:00 pickup. I didn’t drive away with the truck til well after 5:00
Dalton L
Tatum Oil & Lube
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tatum, TX 75691
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Vehicle was clean but Vehicles battery was dead at time of pick up. Had to jumpstart no less than 3 times a day even after a straight 11 hour drive
TERENCE HThe location was closed when we dropped off the truck but it was easy to do.
Tommy NExtremely helpful and very informative, it made my day to get that kind of help from nice people
TRICIA CThe gentleman that helped me while picking up the trailer was extremely nice and courteous and customer driven. 5'x9' trailer pulled like a dream!
TEDDY B