When I went to pick up the truck, the UHaul software couldn't access location services on my IPhone. So I could not complete the pick up. I called UHaul and was told I had to download Google chrome in order to have UHaul software access my location. So I did that, but I ended up having to get a complete new reservation in order to get the truck. The whole ordeal cost me almost 45 minutes, and some significant frustration. Had to go thru the process of taking pics of my driver's license again, giving credit card again, etc. Rest of day went fine, just picking up truck was a problem.
Trailer Rental & Towing in Troy, OH at GW Utility Equipment
Moving to or from Troy, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Troy, OH 45373 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Troy, OH
Cargo trailers in Troy, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at GW Utility Equipment!
Utility trailers are perfect for towing large or oversize cargo in Troy, OH 45373. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at GW Utility Equipment provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Troy, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Troy, OH online today!
Trailer and Towing Supplies
Answer your phone, or at least return calls!!
Did not interact with any personnel, used after hours drop.
Check in was slow especially since I had tried to check in on line but your software wouldn't allow me to complete the process!!
Needs to be attended. I am 66 and retired from a software company and was able to navigate through the convoluted check-in process. Many people without smart phones or even have a smart phone may not be able to pick up their rental without using an attendant.
This location showed as under 10 miles from my residence. It was actually 17 miles away. Location is deceiving. Passed other uhaul dealers on the way.
It was confusing, Jaqueline wasn't there, it took 3 days to get a receipt that didn't show the actual amount my card was charged, and I was charged for extra miles when I took zero side trips.
Treat your customers like they're valued and not like they're criminals that are going to rip you off. She was more interested in telling us how powerful she was. Somebody had not followed the contract and she was charging their card.... blah blah blah. We were an he late but it was turned in good shape. Won't go there again.
Process was very easy no complaints
The location was fine. The UHaul system was Absolutely Terrible. -the 24/7 system. I was dropped off at 8am to pick up my truck. After talking to 3 or 4 people, with a 30 min wait each call, I got the keys to the truck at 10am. I was told the pick up time needed changed multiple times for me to log in and get my key code. The overall experience was absolutely terrible.
Excellent Experience. Great customer service. Very affordable
The dollies purchased were not put in the correct truck, therefore I had to travel back to the site and pick them up. This was a huge inconvenience that took an hour of our 6 hour time slot.
When we got to the location there were several people in the building but we stood there for about 5 minutes before anyone even said anything to us. It looked like at least two of the people were employees there (a male and a female, as we stood there i came to the conclusion that the male was more of a salesman for the vehicles that were there.) Either way it should not have taken someone 5 minutes to speak to us. They clearly have too many businesses in one building as the male literally ignored everyone in there as he played on his cell phone while the female was speaking with another couple about i don't even know what but the woman was clearly upset and in tears, at the same time she was also helping someone with choosing a shed or barn of some kind, and eventually set them aside to get to us. They didn't even have the trailer we had reserved but we were upgraded to the next size., at first they were going to charge us the price for the trailer until I showed them the email with what we were quoted. The girl was very nice but clearly had way too much on her plate and the male was completely useless as he ignored everybody in there. I doubt I will ever go to this particular location again.
Very smooth and timely check out/in process, Thanks!
Friendly. Equip was a bit scratched up but it was fully functional
The truck had a driver door issue it would not close all the way it opened as I was driving down the highway so I had to lock door.
The windshield was cracked & it could not be seen until the windshield was defrosted as the crack was right in line with the windshield wiper blades. This was not disclosed prior to leaving the lot.
Great experience. Easy return. $74 for 3 day rental of cargo van. Great value. Will use again.
Difficulty check back in- everything going to my daughter's account??
Staff was rude and unhelpful. Location off busy highway is dangerous. Where to take the truck to drop it off was not clearly marked and confusing. Took me some time to locate the office of where to take the truck to check it in
I don't think this issue is the fault of the pickup site, but rather with the U-Haul computer system. When I made the reservation, it was for the SAMPS site in Troy Ohio. When I arrived to pick up the trailer, it was only then I was told I needed to go to a different location abt 5 miles away.
The service was great.
The Ford Truck was fantastic. Drove fairly easy. Will rent from U-Haul again.
Since its very Dark and no one is available for pick up .
Gentleman that helped me was very nice and quickly accommodated me and assisted me with unhitching the trailer from my vehicle.