I always rent from him fast good customer service
Rikki F
Atlanta's Premier Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Union City, GA 30291
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was amazing. I went in there unsure of what to expect, but the man that helped me in this event defines above and beyond,. He brought clarity and reduced my assumptions and provided me the understanding that I needed in an unfamiliar place and time. Thank you to him.
BRIAN NThe parking lot is very cluttered with appears to be non-working cars. The rental truck that I rented was almost blocked in by another rental truck due to the clutter-ness of the parking lot.
DENNIS JI was charged for fuel after i returned the vehicle. This location claimed that i used 18 gallons of fuel after I left with a full tank. This is a joke location… how can a total of 67 miles equate to 18 gallons of fuel consumed?. It’s either someone is playing games , incredibly naive or incredibly stupid! Will never go there again. U-Hall, please pay attention to this location and thank you for understanding and refunding my money.
Obiora OI want to express my significant disappointment with my two recent experiences at your Jonesboro, Georgia location. While its proximity to my home is convenient, the unreliable service has made it an unsatisfactory choice. On June 24th, I had scheduled a pickup. Despite confirming availability and arrangements for key pickup several days in advance with the owner, I arrived to find the office closed. Calls to the listed U-H number pasted to the door went straight to voicemail. I was forced to contact U-Haul customer service for assistance accessing the equipment, only to observe several other frustrated customers arriving and leaving in the same situation. Similarly, on August 16th, I scheduled a 10:00 AM counter pickup. The office was again unstaffed, and calls to the location were unanswered. Again, I observed other customers arriving at the Jonesboro location only to find it closed. Once more, I had to resort to contacting U-Haul customer service, who ultimately directed me to the SPEED AUTO ENTERPRISE location on 337 Bay Street, Fairburn. This alternative location, a mere five-minute drive away, provided excellent service. My experiences highlight a consistent pattern of poor service and unreliable operations at the Jonesboro location. While convenience is a factor, it should not come at the cost of reliable customer service. The 3.5-star rating this location boasts online does not reflect my experiences, and the consistently closed office during advertised hours raises serious concerns about its operational competence. The SPEED AUTO ENTERPRISE location, in comparison, proved efficient and helpful, making it a far superior alternative. I have already provided feedback to a U-Haul customer service representative, but I felt compelled to reiterate these concerns directly. I urge U-Haul to address the serious shortcomings at the Jonesboro location to ensure all customers receive the dependable service they deserve. We should not be forced to compromise quality for convenience when utilizing your services.
SHIRLEY D