It took over an hour to check me in (8:30am-9:30am) when I HAD reservation for 8:30am.They said my contact phone numbers had to be verified. I have rented from you many times and this has never happened. Also I wasn’t aware that the drop off location would be closed upon my return, so it didn’t know where to leave/park the trunk! I’ve never drop off at a CLOSED facility before so I had to leave it parked outside of the security gate. They never said they would be closed they said to return by 9:15am the next day and I assumed they would be there. I sat there waiting (from 9:00-9:30am) for them to open up the gate wasting valuable time! It was such a big confusion for me!!! :( Should have been told they were CLOSED on Sunday!
TAMRASETTA M
Advanced Auto Collision
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Victorville, CA 92395
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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MAHOGENY BFamily atmosphere, great friendly staff. Great truck
THOMAS CEverything went well. Rita and Brandon Were professional, caring, extremely helpful and genuine. I would use their services again.
MARK MVery fast to pick up the truck and helpful to check in.
Kevin H