This pickup was supposed to be in Brandon, MB. Making me drive 80km, in addition to my own vehicle is ABSOLUTELY unacceptable. I was expected to pay for the extra gas myself, in addition to my own personal vehicle. That also robbed me of 2 hours on moving day when we needed all the time we could get. I was only told about this 24 hours before my move-in day, with no choice to go with another company (which I ABSOLUTELY will next time). The reservation should never have been accepted in Brandon if equipment was not available - but instead you essentially LIED to me to secure my business - now you've lost a future customer FOR LIFE.
FRANK W
Five Rivers Gas and Pizza
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Virden, MB R0M2C0
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Customer Reviews
- 3.0 Average Customer Rating
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Easy reservation, went smoothly. Takes a bit of time but that's not on the location, it's due to all the forms you need to fill out. I would gladly book a trailer again from this location. Thanks!
Brendyn IThe reason I gave an average review was because no one knew how to hook up the unit to my vehicle or how to fill out the paperwork, only the owner, who wasn't there! Just have a course on this with your employees & it will be a great uhaul location to come to!
CATHIE HMy issues is I was told I had to return it to melita or pay 200 bucks and when I dropped it off in melita the business there said it could have been left in Virden! So someone need to get their shit together cause this cost me 3 hours of my time today! I feel I should be reimbursed!
Robert H