First, I had to cut my vacation short because my original UHaul location didn’t have the truck I pre-ordered, and this new location closed several hours earlier. I was also told beforehand that I could buy a lock or cables at any UHaul location, but this location offered neither. Also, on my paperwork the UHaul was supposedly at 75% fuel when I picked it up, but once I got into the truck I could clearly see it was only at 25%, so I later returned the truck at the exact same level I received the truck at (25%) and was charged a refueling fee.
JOSHUA R
All Valley Industrial Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Visalia, CA 93277
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I rented for a week which included 750 miles. Upon pick up, the gentlemen informed me that my rental was only 400 miles. Any additional miles beyond the 400 would be charged 50 cents each mile. I had to work really hard to keep miles under 400. We couldn't travel to half the places we planned. Upon returning the vehicle, the woman informed me that we did in fact have up to 750 miles. What is done is done but I feel ripped off completely.
MICHELLE LI received excellent customer service
RICHARD BNothing. Personnel were especially easy to work with and professional.
JAMES DOnly bad thing was the floor was dirty and left a oil stain on our brand new carpet everything else was great
BOBBY R