My reservation was moved to this location by Uhaul without my requesting it. I reserved at a location with attendants, and this location has no attendants. I had to stand in the parking lot, download and navigate the app, including uploading photos of the truck and my license, in the blazing heat because there were no attendants. The process took me about an hour. I'm very unhappy with the level of service. If I had wanted to use the app and an unattended location, I would've reserved that. Instead, I specifically reserved a location with a desk.
Corey B
The Seafood Shoppe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wainscott, NY 11975
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Customer Reviews
- 3.5 Average Customer Rating
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I followed the instructions using the U-haul app but the keys were not available at the time to pick up.
James NIt was a pleasure renting the van from the Seafood Shoppe location in Wainscott. The owner of the store was super helpful. I am planning on renting the van this week as well. Thank you!
LORIANNE SThe car was almost out of gas when I picked it up. There were tire pressure warnings. And when I went to return the car it told me I had driven several hundred miles when in fact I had driven <2 miles.
Michael kThe check in process on my phone was a nightmare!!
Anne H