The staff was not at the location to assist me with pickup during their normal business hours. Equipment that I ordered was missing. I called the location directly to get the equipment and did not get an answer. I got a text response from them 10 hours after pickup, which was after the location’s normal closing time. The equipment was never provided which delayed my move and resulted in me being charged for an extra rental day. I’ll likely just rent a truck through Enterprise for my next move. This has been a very frustrating experience.
Dontae T
First Choice Taxes LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Detroit, MI 48227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The U-Haul truck smelled horrible. There were ants inside. The right light did not work. I was told one price and when I got there, I was charged something else. No, I would not recommend this location.
Jeanetta LBrenda did an excellent job there wasn’t anything to improve
Tiffany EKeep mrs Brenda Bland she was so nice patient. I did not know how to use the app and she had no problem showing me Thank You. I really appreciate you helping me. You have a blessed day and keep helping people the way you do.You are a blessing
Delphine NGetting the key is sometimes hard to open
KALIAH A