This whole experience was beyond frustrating. First we showed up at the original rental location only to wait in line for 40 minutes before being able to speak with a worker who then told us the reservation was given to someone else and we do not have a truck, to then being told that they have moved the pickup to this location. We asked if they would have the circular padlocks at this new location and was told yes of course. We then drove into Rib Mountain to a dirty construction site where we did business in an empty trailer with no items or locks being sold. This caused my partner and I to have to now make an additional stop to purchase a lock after all the trouble Uhaul caused us.
Keri K
Midwest Royalty Enterprises LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wausau, WI 54401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The manager was really great! Only problem is access , but I think that was because of road work.
Sariah D