The location was great, but the app is terrible. The staff at the gas station tried to help but we ended up having to cancel our old reservation and start a new one in person compared to the app. Nothing would load correctly on the app and it kept saying an error. Very disappointing considering how expensive they are!
NICHOLAS B
Izzys One Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waverly, OH 45690
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Inside of truck was very muddy and dirty upon pickup. Then it rained on the way to our location and the entire box leaked water! All of our stuff inside the box was soaking wet when we got to our location. (It was not raining when we loaded/unloaded the truck, just when we were driving).
ALEXANDRIA PThey charged me a gas fill up price when it was left on full when I dropped it off, I have pictured proof that it was on full. Charged me $8 for no reason. Other than that everything went smoothly.
DESIREE FCab was clean but had salt or sugar crystals various places on driver side including in cup holder, on floor, and on seat. The total was not what I reserved. They said it didn’t matter until I returned the truck at which time final total would be calculated. However a $30 “Safe Move” charge was added to my contract at the outset without my consent. I wanted it removed. They called their UHaul manager who promised to refund it to my same credit card right away. It has been two days. No refund yet.
Mary KThis is the second time I have rented a Uhaul from this location and the employees are very friendly and helpful and they have a huge lot so easy to get in and out of, just iff the highway.
LAURINDA A