I wanted to pick up the car at 7:00 a.m. in the morning I went there by 7:04 and then when I open the app and started you know doing the necessary processes. When I went to get the keys the key lock wasn't working. I was standing there for like more than I don't know. 40 minutes before anything happened. I took 40 minutes from me to pick up that truck. I was shivering it was below 30° f. I thought it will be fast but it wasn't. The pickup was the worst. I love U-Haul but this time the pickup was the worst.
REYON K
Access Self Storage Of Wayne
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wayne, NJ 07470
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Rear gate very hard to push down however tires were new
Frank PVery easy process returning the truck. Scott was a great help. Very convenient location, easy to get to right off the highway.
Edward SScott Guartafierro provided EXCELLENT customer service. I thank him for taking such good care of my moving needs. The location of the office is quite difficult to find - that is my only reservation.
ROSEANNE EOne hr into my 5 hr trip the tire pressure warning light came on. I had to pull into a rest area and find someone to help me figure out what was wrong. All 4 tires were low in air. Added 45 minutes to my trip. My sister was following in my car with my 90-yr old mother who had just gotten out of the hospital, and we were moving her to a rehab facility closer to where I live. It made an already long trip for her that much longer.
GAIL T