Horrible. Manager argued with me. My reservation was changed about 8 times against my will. Picked up the U haul with about half a tank while the paperwork said full. When I complained I was screamed at like a terrorist by Managers. Complained to us haul Main number and promised for a district supervisor would call. Just an other lie. As the 7 or 8 reservations were changed against my will, I lost insurance coverage and the customer service refused to place it back on even if I paid extra for it. Stupid Horrible rental. I finally returned to a better drop off point as U haul obviously didn't care as they wanted me to drive miles for drop off.
CHARLES C
Quincy Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waynesboro, PA 17268
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Customer Reviews
- 4.0 Average Customer Rating
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Wonderful customer service!
Beth RGood job
DONOVAN WThe truck was a piece of shit I have rented trucks for years from U Haul. This one was a piece of shit glad it was only a local rental. Call me I will elaborate
CHARLES VThis location was a gas station/convenient store; owner operator was busy prepping/making food, and took over 30 minutes to get me checked out.
RAYMOND W