Vehicle was ready when promised. It was clean and ready to go. Staff was prompt and "got it done" and we were on our way! When we returned the truck check-out was fast and easy. Couldn't have had a better experience.
SHARON A
The Helpful Hardware Company LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Columbia, SC 29170
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck was clean and ready to go. Customer service was nice and check in and out was very easy. This has nothing to do with the location but the rates on these trucks really don't make sense. Make sure to check you receipt after paying.
MALLORY BThe van was filled with trash in both the cabin and the back. The cabin had plastic trash from a previous renter. The back of the box truck had almost a whole haystack worth of hay and about a bucket of dirt and mud in it. The staff member checking me out refused to let rent a truck unless I could specify what type of truck, even after I asked her what types are available. She refused to tell me what’s available and that I had to say what kind I needed. I am not a truck person so I said “a truck with a back for loading” to which she said “we don’t have those. What type do you need?” She still refused to tell me any types so a customer behind me pointed out “ask her for a box truck” and I did to which the employee told me “okay, because that’s the only kind we have”. How the hell is that employee allowed to refuse someone service if they don’t know the exact magic phrase to use? She also lied to me and put the return time many hours in advance of what she and I agreed on verbally when I paid. That is absolutely unprofessional and borderline criminal. How many other people does she lie to and overcharge because she feels like it?
ALEXANDER TBattery died asa we arrived at storage unit.truck was dirty
Diana HTruck had not gas but they gave me a gas credit.
WILLIAM R