The equipment was fine, but the employee upon equipment return entered the incorrect fuel level and did not record accurate time in/out which caused me $130 of incorrect fees. When I tried to address this on site the employee just shrugged and said I needed to contact uhaul. I called the support line and got this fixed/refunded.
Andrew S
Premium Super Mart Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wheat Ridge, CO 80033
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was charged a fuel surcharge. I brought it back with the same lev of fuel it picked it up with.
William FHonestly, nothing. The attendant was very sweet and extremely helpful and went above and beyond, in every way, to make the process quick and easy. I've been working with uhaul for a while now and I've never felt like taking the time to review the experience. This is the best one!
PAUL G