The rental process was a breeze, reserved the trailer online locked it in. On the way to the location i did the online check in, up loaded my licence pictures front and back, did the paperwork before hand basicly. Got there the guy was hella helpful and friendly and punctual, despite having several other customers and phone ringing as well at once. It was handled with superb professionalism and a smile . I was given the paper copy of my contract and told where to back up at so he could come hook it up to my truck if I would like him to. I didn't mind doing it myself so after I was ready to roll he came and inspected it all and gave me to go ahead. Would recommend this place not only for uhaul rentals but for their gardening supply store itself as well. Hands down. The only thing I personally feel could be different with the 24/7 return after hours is maybe a specified place to park the rental that is being retuened and only because the lot itself is fenced in and has a chain and lock. Obviously the lot is not an option after hours but there is plenty of room off of the road and sufficient to park them and get pictures proving it was infact left where it is supposed to be and is safe.
Penny B
Sparetime Garden Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Willits, CA 95490
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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great customer service
KAREN KCustomer service was excellent
KAREN DI got the best customer service a customer could ask for,five star for sure!!!!
Jason HIt;s one of the only places around still working with UHaul so you have to choose this location.
JANELLE C