When I arrived even though it was a Mobil pick up we still had to contact the owners of the lot. Which took 15 minutes. The engine light came on as I was headed to load the truck. We finished with the truck early went to take it back. Couldn’t get in the lot! Tried contacting the owners to get the code to gate for over 25 minutes even texted them. So we left, we were needing our vehicle back that was locked in the gate. Which caused us to put more miles on the truck going back to the address and back again to drop the truck off. The owner messaged me 2 hrs later with the code. Not a good way to be running a business. I have to now pay for miles that were unnecessary!!!
Valerie C
Rolling Hills Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winchester, KY 40391
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very professional and will recommend them
JOHN SBarely had gas in the truck ,no straps to hold stuff ,had to wait 30 mins longer for the truck
Jarrett BIt was all very good.
Bruce C⭐️⭐️⭐️⭐️⭐️
DAWN L