U-haul did not have reserved equipment, at no fault of the pick up company. However, this is something the u-haul reps should make sure of before verifying reservation and making me pay for equipment that wasn’t there. I also originally reserved and got the email I had the u-haul for two days however upon pick up, it told me 1 day.
Falon C
Windsor Food Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Windsor, IL 61957
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The site was fine as they do not have any interaction with the rentals. The website has a lot to be desired.
Katherine VThe self service along with the increased fee is definitely a no win situation. Havingvto navigate through a painful check in and return system is not very fun. Not having a person to do the paperwork while not being compensated for my time is not a value!
Thomas TThere is a key dropoff post that I thought the key was in. A little confusing when the key was in the back of truck. Just habit to go to the key area but overall great experience.
JOSHUA HNo improvement on site needed. IMPROVEMENT @ Corp level on the failing app is a definite.
Jordan T