Have communication with the customer on the actual location of the truck and the one that is ordered available. We did go to Greybull to pick up the truck, and then ended up going to Jackson to pick up the truck that was the proper size. We drove 11 hours to pick up the truck we ordered. Emily (dispatch) was hugely helpful, as was Renae. Fernando, in Worland was also helpful. We ended up being a day behind on our scheduled departure date. We paid for our fuel, the truck fuel, and were a day behind. Please note that the ladies and Fernando were extremely helpful.
bryan m
Eastside Sinclair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Worland, WY 82401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I would not recommend U-Haul to ANYONE EVER! If you have to pay more for your rental I guarantee it would be worth it before using U-HAUL ever for any truck rental. Promised to get back to me because of the truck problems driving 1300 miles! Yeah still have not heard other than BS excuses.
DEBRA KNothing to improve. Fernando was excellent to deal with and very helpful.
GARD FOk
Mark AKeep it up, you're doing great!
RICHARD T