I tried to rent from Mount Kisco UHaul but they didn't have a van. I got a call from UHaul on Friday afternoon to say that the Yorktown site had one. The woman I spoke to was Michelle at UHaul. I said I wanted to pick it up between 8-9 on Saturday morning, and she said no problem. When I got to the Yorktown site at 8:30 am, it was closed. The sign on the door said it didn't open until 10:00. I want to give a HUGE shout out to the young man who was there. He opened up for me at 8:30 and helped me even though the store didn't open until 10:00. It was the first time he did the UHaul rental process on his own and was on the phone with his manager. So it took a while. He should get a customer service award, if you give those, because he went above and beyond!!!! I don't know his name. He is Hispanic and I would guess in his 20s.
ELISE D
The Mailbox store of Yorktown Heights LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yorktown Heights, NY 10598
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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All good!
MICHAEL BJesus did a great job
SILVIO GOne employee, store full of people, not her fault but she never closed out the bill and I had to make three calls th get that done. I was charged for an extra day and had to make another call to get that resolved. Not a good experience!
JOSEPH PNothing...staff at the location were pleasant and knowledgeable regarding the rental process. Walked me thru the app and then checked to make sure everything was set-up correctly. The pick-up and return were very easy.
John N