I received a text message from Uhaul when I returned my truck early. I tried to check the truck in, but I did not have internet on my phone. The message said it would charge a $20 courtesy fee if I could not reply. To have the truck in before the deadline and have a $20 fee being threatened put a damper on the entire experienceRICHARDTODD B.
Moving Truck Rental in Abingdon, VA at Bristol Rent All Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Abingdon, VA 24210
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Excellent service. All questions we had were answered quickly. Rental details were thoroughly explained.Gregory K.
Advertised as 19.95 a day for van plus .69 cents a mile. I paid for insurance which was 10.00 so explain why I was charged 123.00 for having van from 9 to 7 same day. Put around 150 miles on vanJUDY S.
Thank you for great service!Deborah S.
It was a complete nightmare trying to get the key to the vehicle. Your mobile site said it was in key compartment #4 when actually it was in the back of the truck. This took an extra 30 minutes in the rain.Julie K.
The wrong keys were in the truck and it took an hour to get in touch with anyone at u-haul. They tried to send me to a different location for another truck which was totally unacceptable. It was a complete disaster.Jennifer C.
Taillights on trailer did not work...two burned out bulbs. I replaced one to have operational turn signals for my 1100 mile trip.KERRY S.
Friendly associates who helped me check in my truck. Thanks again U-haul. I will definitely use U-haul again for all of my moving needs.Brent M.
Not charge so much for a 3 hour rentalChristopher G.
Great place and peopleBrandi P.
After hours drop off. Convenient location.Thomas K.
The pick-up was GREAT in Abingdon. Bristol Rental in Abingdon, VA was super. Caprice was our attendant and she was kind and made sure I was out and on the road quickly. She needs to be a trainer for Uhaul.Stan G.
Truck had a bad vibration at the front wheel, I did not feel I was driving a safe vehicle.Michael N.
This was an extremely easy process with the option to drop off after hours when finished with the rental. Caprice was very helpful and we were in and out in no time. We will use again! Highly recommended!Blake M.
The personnel at the Abingdon location was exceptional. In the past year I have rented three trucks from Your company . The experience in the first two rentals were less than satisfactory. Issues with the equipment, employees that in some cases could best be described as useless. The employees at the Bristol location were very good, knowledgeable and helpful . The employees at the Abingdon Location were all that and more, they made the experience painless. I had almost given up on UHaul. You need to thank the Abingdon store for keeping me a customer. Denise SnavelyDenise S.
The service was great friendly people however I call them to set something up and the computer was down so I called the 800 go u haul and got hung up on so I set it up online but the place I picked up from was awesomeJamea H.
Excellent service, efficient and helpful,Glenn P.
Can't think of any suggestionsJoseph T.
Caprice is great to work with leaving no stone unturned.SWVA Workforce D P.
friendly and efficient - great peopleJoseph L.
Answer phone calls more promptlyRON D.
The location and truck availability (mobile pick up) was fantastic; however, it was clear that the truck was not cleaned between renters. Given that the U-Haul website specifically addresses how extra cleaning is now done due to COVID-19, we expected a truck that was at least wiped down between renters. The middle seat of the truck was covered in dog fur and the dash was covered in dust- there is no way it was cleaned in any way before we picked it up. We spent extra time wiping down the interior with cleaning wipes. When returning the truck, we had to say it was clean for the next family (even though it wasn't due to previous renter) or we were charged a $25 cleaning fee. We were very disappointed with the overall experience and expected more from U-Haul.Charles T.
Always have a great experience at this Uhaul rental location when I need to rent a trailer. Friendly staff, quick service, equipment in great shape. Thank you!George R.