Gas was 3/4 full on pick up cargo area was dirty with itens left inside I put gas in at end and left it with more than it started with and charged for it not being filled up and i have filed a dispute over tje charges and was charged more than i should have been
RICHARD T
Alliston Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alliston, ON L9R1H6
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Customer Reviews
- 3.0 Average Customer Rating
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The guy at the front desk can barely speak English and he’s beyond RUDE… Apparently other customers had the same experience with him so he’s known for being rude and he lacks customer service skills. The location was the Mobile gas station in Alliston/ Victoria Street.
OMAR FQuit being so damn decietful with the $19.95 . I’m not naive enough to believe there are extras but 4 hours and when I get the bill it goes from $19.95 to $240 and I only went a little over 100km . Just be better it’s a douchey way to do biz IMHO
MARK CWhat can you do to improve for the next customer? Have the vehicle ready to go at the agreed-upon time after the customer has already taken care of everything through the app. Understand how the app works. Don’t act like you’re put out and are doing the customer a favour. Don’t add insult to injury by yelling at the customer. Get rid of the McDonald’s garbage, caked-on ketchup, and bad smells from the truck rather than leave it for the customer. Tell the customer which truck it is. Adjust the return time to account for the customer’s time you wasted. Act civilized.
Theodore FThe manager we rented from was extremely aggressive and rude. We were over charged, the uhaul had no ramp which made it extremely difficult to move. Overall just a terrible experience for this spot. Would not rec this place and would never ever rent from them again. I'm not even going to go here in the future even for gas. They are nothing but crooks. Very disappointed
BRUNEL V