When I arrived at the drop-off designation, which was clearly specified in an email to me, I was told that they had no record that the trailer was to be dropped of there. I wasted more than 30 minutes before the could get some confirmation to that effect. We I asked for a receipt, I was told it would be emailed to me. When I had not received the email confirmation within 3 hours (it was not in my Spam filter), I called Uhaul customer service to make certain that everything was okay. Only then id I get an email confirmation to that effect. It should not be that difficult.
Lanny Morrison
JTS Towing & Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bethlehem, PA 18018
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Well satisfied thanks.
david foxVery competent personnel. Got me in and out very quickly very held on return also.
James krugeOvercharged
EVAN CONNORThe people were super nice and extremely helpful
David Miller