Checked in online and stood at the counter for more than 30 minutes to get the key as staff said the truck I was renting was no longer in the system. I told him it’s because I just checked in on the U-Haul mobile app. Had to call his boss multiple times. Took over 30 mins. When I took the key back staff were at the other end of the store. They never came to the counter so I left the key on the checkout counter. Very poor experience.
WILLIAM W
Paradise RV And Truck Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alvord, TX 76225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Truck had HEAVY smell of smoke in it
bill cWell done UHaul, easy app and quick.
chad dClerk didn't give a lot of information. But the online check out helped.
Kimberley SThe location associates had no working phone number. Told us we had to do everything on our phone, which we did. The key box lock would not open, we had to oil the lock to get it open.
Robert L