Showed up at 9:30 for truck pick up and after checking into the app I needed to collect key from front desk. It was 9:35 and they were still closed. It was another ten minutes of sitting on the floor waiting for them to open and provide keys.
Julien A
Pony Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anaheim, CA 92807
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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MARIO MGreat customer service. I will be back again.
Roberto CI was charged a bogus add on rental fee that was not disclosed before renting. And then I was charged an extra $10 that is not listed on the bill. I would not rent from Uhaul again. Try Penske or another rental company. Uhaul took my online reservation, then when I got to office in Placentia, I had to redo another reservation with all the same info I had already signed up with and after all that time wasted, I was told I had to go to the Lakeview office to pick up. Once at the Lakeview office, I was told "I'm so sorry we didnt know you were coming so I'll let you take a larger truck no additional charges". Meanwhile, I'm driving extra milage to pick up and return truck twice the size I need and that was sitting in Placentia Uhaul lot. Talk about getting scammed and overcharged.
LYNNE GOur experience with this U-haul rental facility makes it easy to get to. The owners are super nice and professional. They always want to make sure you have all your needs met when renting from this U-haul store. This is my second time using this company and I highly recommend it. Sincerely, Bob in Yorba Linda
ROBERT B