They ask me, would I be dropping off the transport earlier and I said, I will try but I never said that I would drop it off early. So because I wasn't able to drop it off early, and I use the whole day. They tried to charge me twice, for 2 days. Because they booked it thinking that I was going to be able to make that time, and I told him if I can, I will, but I never said that I was going to. Every other u haul tells me you have 24 hours to return the item. So it was very, I'm professional, and I'm not happy with the result of being charged multiple times just because they double booked.
BRYAN B
Chosen Remnant Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Antioch, CA 94509
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service very professional and worked everything out for me even hooked up trailer for me.🫡
Paul RThey were very nice and efficient: no need for improvement.
JOHN DThanks T for the outstanding service and support you provided.
Darius MRelieved rental with 0 gas. Returned to location Sunday as agreed closed. Owner very disrespectful attitude. Will never return to this establishment.
MICHAEL C