When I rented the trailer in Oceanside, we agreed to drop off the trailer at Mr Happys Mercantile in Anza Ca. When I went to use the mobile app for the drop off, it said that I needed to drop it off in Hemet Ca which is a lot further from my home. Then, U-haul wanted to charge me $30 for the drop off change of location. There was never a change in location because on my rental contract it stated the drop off location in Anza. After speaking with the uhaul rep in Anza, they were very helpful and were able to refund me the $30. Please don't change the agreed to drop off location after the contract has been agreed to.
JEFFREY G
Mr Happys Mercantile.
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anza, CA 92539
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great people!
ALAN HExcellent service. Everything was ready when I arrived and the processing took very little time.
GARY LRead upper comment. You guys are clowns.. the girl at the return store ( over an hour away up a 5000 ft mountain) asked where La Quinta was.? That’s how far away I was from my end destination. Lots of U-Haul locations all around and close to La Quinta. The drop off location girl was great but you guys are clowns. I asked dispatcher for a closer location and he said he was sorry . Now that I delivered your trailer for you, FUCK OFF!
ERIK HYes, yes, and yes. Super helpful and friendly. Would definitely go there again.
STEVEN S