No problems in this area, I left 3 items in the box and called the shop and retrieved them the next day, overall 10 out of 10 thanks uhaul.
KELLY G
G&G Auto Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sylmar, CA 91342
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This was not my scheduled pick up location originally but the customer service here was exceptional! I highly recommended this location.Thank you for providing me fantastic service. * The original location in Northridge let me down last minute and were not very polite at all. Thank you to this location in Sylmar!
Esmeralda WThere was no sign for the business, I only detected that it was a Uhaul rental location because of the other Uhauls on the property. I was not offered a receipt or proof of return. I took pictures of the unit clean and dropped in the lot as proof. Thank you for the email confirmation of the return.
VICTORIA CEquipment originally assigned was damaged and rejected. Substituted larger equipment at same price, didn't really want larger equipment but due to scheduling concerns had to take it. Was not told I had to do a walk around using on line service. No one spoke English at this location. Was not ready at appointment time.
Mark HHave someone who can speak English available and in person. Equipment had prior damage to right fender, pointed out to operator, and not noted on rental agreement. I took picture prior to using, showed at drop off, but didn't seem to matter.
Mark H