They charge excessive surcharges. I paid $18 to fill up the tank, returned the truck at 8 am, and they didn't update the meter until 9 am to charge me extra fees and make more money. I paid $120 for 4 hours, which is way too expensive for a dirty, small truck. I have photos and proof of everything. They act in bad faith.
ABEL C
T Square
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aurora, CO 80012
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Customer Reviews
- 3.0 Average Customer Rating
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Got charged extra
Raissa CRedirected from the original location further from our residence. Otherwise, location & staff efficient & helpful
NANCY POverall a bad experience. Will never use U-Haul again. Drip off in Fort Smith, Ar was excellent interaction.
DOYLE RAgents that worked for the company were super helpful
KURTIS V