Too many issues with online pickup
Caitlin W
32 Batavia Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Batavia, OH 45103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I had denied the extra coverage when I reserved the truck, but somehow it ended up on my bill. I am guessing that when my son and wife picked up the truck, someone asked them again about the insurance and they accepted it. That was NOT necessary. I had already said no.
william BVehicle emitted some ominous sounds but performed OK. Wipers were destroyed and made a terrible scraping sound when activated. No wiper fluid.
Roger OMy initial reservation was at Brown County storage and Uhaul in Georgetown, Ohio. When I arrived to pick up my truck, another customer had parked their truck directly in front of my 26 foot truck. The truck was completely cleared off of snow and the snow had been cleared off underneath the truck, however, when the other customer had parked in front of it, totally blocked it in that we could not get the vehicle out due to the snow around it. However, when I called the national number for Uhaul. The girl went above and beyond and found me a truck in Batavia, Ohio, and although that truck was snow covered and we had to clear all the snow off of to get it out of there, at least we were still be able to do my move on the same day just a couple hours later I suggest maybe clearer instructions at Uhaul locations so that their customers do not block other vehicles when they return their trucks.
Cheryl NBeverly was excellent to work with and thank you to all involved
RICKY N