Very friendly
William G
Breaths Boats & Motors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bay Saint Louis, MS 39520
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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local team was good and easy to work with. However, the online check in was horrible and slow. after about 20 minutes trying to download my DL, I quit and went to the store for check in. the system is slow and and frustrating.
WILLIAM WNothing, well handled
LISA TThe gentleman saw me pull in and immediately came out to greet me. He inspected the truck and sent me my receipt via email. I was done in five minutes.
Lee LBooked a U-Haul from Bay St. louis a week out. The day before pick-up the pickup location was changed twice, and I ended up having to drive 30 minutes to pick it up. When I picked it up Jennifer has to input my order as a new order in the system; even though I had reserved online. In doing this we both acknowledged that I would be dropping it off in Bay St. Louis; not where I picked it up in Kiln. Yet, I was charged over $100 for returning the U-Haul to the wrong location. So, it's fine for U-Haul to change my reservation twice last minute, make me drive 30 minutes to pick it up, and they receive no penalty. Yet, when I drop off my U-Haul at a location, which I specified to the U-Haul agent I would be dropping it off at upon pickup, I'm charged over $100 as a penalty. Worst policy and customer service mindset ever.
Arthur T