The equipment was good and in working order. Customer service and courtesy are lacking.
CAROLINE P
Baysville Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baysville, ON P0B1A0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The trailer I rented had zero tie down locations. This must be a old trailer as I had no spots to secure the load with ratchet straps. It only had wood strips that needed a rope to be looped through( according to the sign) this is unacceptable. Every other trailer I have rented comes with actual tie down locations for ratchet straps, bungees, etc. Very disappointed.
Scott DManager did not check equipment. They did not send my receipt till next day after returning rental.
MURRAY KGreat service convenient location fast and easy
MELANIE DReservation process is very difficult. I was assigned a different drop off locations and had to make multiple calls to fix. I was also hung up on by the first person that I called which was the number on my rental agreeement. As I don't believe they wanted to take the effort to help me. This is the sign of a terribly run contact centre.
James R