I returned the trailer 2 days early during business hours. No one was at location so I called number on contract. The person who answered was less than friendly and said "Ok, I'll check you in and you'll get an email". I asked "will you do that now?" then he repeated the first statement. I asked "can I leave?" he said "I'll check you in". So i said, ok and left. 3 days later I receive a notice that my trailer is late and hasn't been returned!!! This is all on top of multiple U-Haul locations in the Minneapolis area not knowing how to install a hitch and wiring correctly and not providing accurate advice. I would never rent from this U-Haul location.
BRUCE E
Golden Eagle Transportation South
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bemidji, MN 56601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The drop off location on the paperwork was different than the real drop off location. Not a big deal, but it would have been nice to know this in advance. Fortunately, there was someone at the original drop off location who gave us directions to actual location.
JEFFREY WThe worker need prove his communicate, and to be on the location on time
Daniel RHad trouble with picking up truck on-line but fault was entirely mine. Once I successfully picked up truck everything else was a breeze
Andrea CTruck was not available at the location it was supposed to be, was called by the manager to drive to another location across town almost an hour after our initial reservation, was late for work due to this. Terrible experience. Manager wouldn’t answer the phone calls and nobody was available at either location to help. Terrible, terrible experience
Tristan H