I don't know what is 'up' with the truck. I drove 9 miles and put in 1.25 gallons of gas and then was charged 8.50 because it did not measure on the gauge as the same as when I left. So it cost me about $12 for 9 miles of usage in a couple hours hauling cardboard. I even turned off the truck when stopped to load and unload. That really irritated me. Your drivers license app scanner did not work as well.
Michael M
Carpenter 528
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bernalillo, NM 87004
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Customer Reviews
- 4.0 Average Customer Rating
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I don’t like the practice of not having a full tank of gas in the rental truck upon check out. It is difficult to fill the tank back to the partial tank gas level upon return. It is easier to pick up with a full tank and return with a full tank.
EWELL LWe will do it again
FRANK GShawn helped us out, he was professional and very polite. Great service from him, everything went well.
SCOTT CThe person helping us was calm and knew what we needed and how to do everything. We were very last minute so he helped so much. Truck was very clean.
BETTY P