The person helping us was calm and knew what we needed and how to do everything. We were very last minute so he helped so much. Truck was very clean.
BETTY P
Carpenter 528
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bernalillo, NM 87004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great friendly service.
DANIEL TU-Haul was great. Carpenter Storage and its rogue employee Sean C. was the most utterly lazy, incompetent, lying, dishonest, disrespectful employee I’ve ever came across. He didn’t know how to rent a truck, kept asking for personal information on the website sales page; for things like boxes, hitches ect. Gave me the wrong size truck (bigger one) and claimed U-haul wouldn’t care and not charge me, claimed I was angry about a $3.00 charge. Well, it was supposed to be $37 and somehow this clown came up with nearly an $80 charge. I drove three miles round trip, he provided the wrong mileage (40,000 miles off), wrong fuel amount (not a full tank but a 1/4 tank), fumbled with his job and made only excuses attempting to blame U-Haul corporate for a “glitch” in their software as to why I was being charged so much. Then he left a very disrespectful, dishonest comment about me on my receipt. This guy is so oblivious he literally typed out his unprofessional rant on my copy of the receipt. You can’t make this stuff up. The storage facility is filthy, expensive, and only open until 5pm. If you value your sanity and hard earned money go to anywhere other than carpenters storage.
RYAN HSystem was not cooperating, took longer than expected
Elias VGreat for everything
Patrick H