I called an got a quote from this store to compare to a store about 6 miles away. This store quoted me $1605 which was $500 less than the store 6 miles away so I made the reservation. The day before I was to pick the truck up and looked at the reservation and it was $2600, NOT $1600 !!!! Huge difference. I would have made the reservation at the store that quoted me $2100 to begin with, I called the other store and they needed a week notice to get a truck so I was forced to stay with the Carpenter 528 Store.
DONALD F
Carpenter 528
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bernalillo, NM 87004
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Customer Reviews
- 4.0 Average Customer Rating
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Convenient
GREGORY RLovely gentleman owner; a great experience, however I should have been able to pick up my truck in SF as promised.
Kate FGuy was nice. This is on U-Haul but there should be a process in place to address the situation when the customer only received half the number of blankets reserved. I wouldn’t keep those things and there seems to be no way to dispute the $100 charge.
Kristin BAdam is one of the best people we have ever dealt with when it came to U-Haul really made it a awesome experience and was super helpful
Marchyrl B