When I went inside no one was at the counter. I walked outside and said I was there to pickup a U-Haul. The guy just looked at me and walked back inside. He was talking on the phone for a while, then he looks at me and says it’s outside. I went and hooked it up and there was no extension for the light harness . I had my own so I didn’t go back inside.These Indian people are rude as fuck and I will never go back to that location for anything, not to even buy gas.
Anthony C
Rock Way Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Big Rock, IL 60511
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Kind and courteous staff allowing me to drop the trailer off close to closing time last night. Check - in paperwork was sent quickly this AM as promised.
JARED GEverything was really simple and easy to prepare and use.
Barbara PThe check-in process was almost too quick, without any check of the truck at the time, but got a clean receipt later. I expected this might be the process were it after hours, but it was odd when dropping it off while the store was still open.
PAUL LExcellent service at the location!!
Ryan B