Nothing, all great
Kathy D
Zings Enterprises
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Birmingham, AL 35206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I think walk ins should be considered 1st come 1st serve. I understand some people put a reserve on their's but I couldn't reserve due to your website. I requested to reserve and was sent an email for boxing or how to pack verses about rates which made no sense because I was there to purchase, I do not wish to keep going from one channel to another. I walked all the way there of course I could call, but after dealing with your website I was kind of upset and needed air. I was terribly pressed for time and needed a small 10 van. Then I called several times after being denied and was told that I had an arrangement in Eastlake the clerk gave me location Eastlake and phone number. Sadly....I forgot about the eastlake further down and went to the one IO previously done business with and he said it was some ways away.....I wasn't going to walk. My brother and I was on the phone and the people there seemed so discombobulated that walking another mile when one was right there was no option for me I walked from Pinson to 1st bus stop in the sun. No more sending email rates just open the page and register or reserve on the side some walk-ins. I appreciate the other guy so much for not having me to walk all the way to the other one saved me a trip.
Christine DGreat customer Service, quick and convenient.
Shawnda GPut gas in truck and give correct change you can keep the $1.00.00¢ tip that was business coming back thank you and your coleges for your assistance and refering to comeing back to you
john rThe only issues I had was with the U-Haul app. The pickup process was confusing. The app never told me what the unlock code was. I called customer support and was put on hold for 20 mins before they hung up on me. Chat was the only way I was able to get my rental. When returning the rental the app’s camera feature couldn’t capture the odometer numbers. Then once I was able to get past that I started taking the pictures of the outside of the rental then the app closed and didn’t bring me back in to finish the return process. I would rate the app experience a 1 star at best.
Larry C