The 10ft truck I rented broke down on me, and the experience with the owner of Novelty Grocers (the U-Haul rental location) made things even worse. After the breakdown, U-Haul support arranged a tow truck, but the next day the owner called me being rude and aggressive over a key that the tow truck had taken. Instead of helping resolve the situation, he made it unnecessarily stressful. Very unprofessional behavior. I would never rent from this location again and cannot recommend it to others
JAMAL H
Novelty Grocers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brampton, ON L6Y6G7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Improve the app.
Yogeshwarnath HNeed to train the staff on how to use U-Haul System. I was there for more then an hour trying to get my rental.
Wilfred PThey overcharged me I paid, but I will never recommend this to anyone because of the customer service level and the untidiness of the vehicle
Mohammad RBooking process was a disaster, wrong location got picked initially and customer service sucks , they really don’t care. Suggesting a new pick up location is so easy from customer care like nothing has happened. Got help from Jeff the manager for brampton and nearby locations who helped me but he was a bit frustrated as it was a sunday and customer service gave me his personal number to contact. Moreover insurance was put on tor me, which i never opted for and now had to call and get it removed, Jeff helped me here again. Overall it was a shit experience with u haul and i would prefer home depot next time and something i would recommend to friends and family too.
Sandeep M