We were given a discount to drop off at a location more than 10 miles from the drop off location we normally use. We got to the location and the woman there told us she already had too many vehicles and I would have to go somewhere else because she would not accept the vehicle. We called UHaul and they said we could leave the vehicle there if it is parked in a legal spot and put the keys in the drop box. Really disappointing after a long day of packing and moving and unpacking and setting everything up to be treated like that by her. We paid way too much for the rental. $350 more than we usually do. Then treated like dirt. They could have mentioned at pick up that our drop off location would already be full and I would have gladly dropped it at one of the other 4 locations nearer to my new home. This may have been our last uhaul rental!
Heidi S
Quick Pick
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brandon, FL 33510
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Nightmare!!! DO NOT USE!
Robert BEveryone was very professional
HERMAN FEverything went very smoothly, thank you. No suggestions at this time.
Michael MTrucks should be a little bit more cleaner
Alexander R