N/A Because every company have their own rules. THEY TRY TO AVOID TO CHANGE.
Kamalnayan M
Pioneer Energy Gas & Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brantford, ON N3T5L7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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No knowledgeable staff at all, couldn’t figure out where to park, very annoying drop off process.
Chris SThe location I'd chosen didn't have a truck, so I had to drive 45 min further to get one and the girl there had not been trained so she had no idea how to do it and I had to wait while she called in and had someone do it for her, but that line was busy the first 2 times she called it. The truck was filled with dirt and oil, the cab had dirt all in it. The outside and roof was dented and dirty. I had to clean the truck before I could use it. Pictures were sent. Drivers mirror wouldn’t stay in place. Sounded like u joint was gone, when you hit brakes there was a snapping noise and then when you accelerated again it would make this snapping noise. It felt weird to steer on top of all that. To make it all worse the bill came in my boyfriends name, he was just the driver, it was paid for with my credit card and I rented the truck yet the bill is in his name, he was just the driver. I'd like another bill for my income tax in my name please. Oh and a maybe compensated for the issues I had. I rented the truck for 72hrs, I rented it at 9am so return time would be 9am, I got a call at 8:20 asking if I was returning it soon, apparently you'd changed my return time to 8:13. Odd time to have to return it.
ROBERT FArrived to pick up truck we had also wanted a utility and apliance carts...they did not have any he called U haul customer service for us and tracked them down at a location not far away..very pleased with the service
Brian PEveryone involved was so friendly and helpful. The customer service reps were amazing. The person working at the pickup and the person working at the drop off were also amazing. Thanks for the seamless process!
Chris P