There was a scratch on the truck that wasn't marked. Picture taken by worker had scratch shown. Drop off location tried to claim damage was there and to "just put it through insurance" and informed me that all fixes done on trucks they recieve half payment. Seems unethical of a practice. Had to zoom in on drop-off locations phone to show the existing damage
BRENT P
Uptown Exchange
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brighton, MI 48116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This has nothing to do with Uptown Exchange, but the truck rode horribly on the highway. It was severely out of balance.
JEFFREY LEasy and convenient spot. Friendly and helpful service. I’d definitely use this location again!
COLIN MService was great.
BRIAN DA/C broken, loading ramp broken. Checked in the day before. Which was pointless. Had to do everything a second time. There was barely any internet service so the app would just spin. Took 25 minutes just to upload the license that had already been uploaded the day before. The back of the truck was open about 18", the passenger door wasn't latched, the hood wasn't latched, which we didn't realize until it came open. Just a bad experience all around.
AARON D