Easy to find and park
William C
Algonquin Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brockville, ON K6V5T2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The back of the vehicle was not cleaned before I received it with some garbage and dirt present. The location is at the end of a direct road and the site is unkempt.
Martin BThe entire process was horrible. First the location has no set office location, just a random uhaul sign on the outside of a building, not signage as to office location, a bell anything. the entire set up looks like something out of the movie deliverance minus the creepy Bango music. After wandering and calling and being directed to enter the side wood no window door, we found the office which was filthy. The older man was, well my wife isn't here and she does the paperwork....eventually he took us back to the truck which had body damage, and was on empty with an engine light on. he wasn't sure it would make it to the nearest gas station, and he had to call to find out if the engine light was an issue. this all after I called 1.5 hours earlier to ensure everything was good for pick up...you would think maybe they would check the gas when I called to confirm or call about the light but I guess not, I mean they couldn't even have people to do the paperwork at the pick up time. We waited 45 mins for his wife to return from shopping...and then she had a bad attitude that almost matched his " i only make $20 a rental so why do I care" bad attitude. We were told we would get a credit to the bill for the lack of gas as the closest gas stations gas rate was 20 cents higher than a normal spot. I also called and complained and was told I'd get a $50 discount for the experience. I can tell you that is not enough. The 45 min delay cost me more than that.
Ella MHad to go looking for anyone to help me and person had no idea what to do as the regular person wasn't there. Not marked properly to know where to go.
GAIL PHad to travel 2 hours out of our route to pick up a car hauler covered in snow and ice. Business owner was not present. I called and he told me he wasn’t there than promptly hung up. I’d leave a 0 but I can’t.
Andreas G