I had a reservation at another location where I could check in at the counter. U haul called me and offered 10.00 off if I booked this location. He did not tell me I had to check in and out online and that the location was not open At 9:15 when I wanted truck. The process took me about 40 minutes to check in and 30 minutes to check out. Checking in at the counter is much faster.
Janeen C
Al-Noor Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Broken Arrow, OK 74012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There wasn’t a lot of communication from this location. The location’s representative was very pleasant, but there was à language barrier, which I believe created that lack of communication on the process. I would not rent from this location again and will stick with the location I have previously rented from in the past. Other than the communication issues, the equipment, etc. was good.
NANCY CI was over charged. Company said I drove 35 miles. I drove only 20. I took a picture of the odometer before I left. I plan to dispute this charge of $15 with my credit card company. This is the SECOND time this location has over charged our family in less than a week. I was told to go there because they needed the business. No I know why they don’t get it. They are cheating customers out of their money!
John CI was overcharged for gas, picked up the vehicle at half bc a tank and left the truck with half a tank and drove only 10 miles. I was then charged for 10 gallons of fuel to fill the van to full even though I picked the truck up at half a tank. The truck needed an alignment and ran rough, it was very unsafe to drive. The windshield was poorly cleaned. I’m going to dispute this charge with my bank because I couldn’t get my money back for the improper fuel charge with the company.
Casey C