Moving Truck Rental in Burnaby, BC at S Mart

Moving to or from Burnaby BC V5H0E7? Get FREE truck rental rate quotes at S Mart. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Burnaby, BC will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at S Mart

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Burnaby, BC.

Cargo vans and pickup truck rentals in Burnaby, BC

U-Haul cargo van rentals and pickup trucks in Burnaby, BC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Burnaby BC V5H0E7. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Burnaby, BC, reserve a van for your moving needs from S Mart!

$19.95 Pickup truck and cargo van rentals

Features

  • Interior rub rails in cargo vans
  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer Reviews

Hannah T. on

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I am extremely unsatisfied and angry about my use of your services today. I had the owner of the S Mart calling me and yelling at me about how I haven't completed my online checkout. However, i fully completed it TWICE, pictures and everything and it crashed both times on the last step. i don't have the time to stand by a car for an hour in the heat while i am Moving. The car is in perfect condition, filled with gas, clean, and parked in the right location. The key is in the lock box which is locked. This has been an awful experience. I also spent 30 minutes before using the vehicle on the phone and with uhaul staff whom did not know what they were doing. The offices were closed so I couldn't context anyone else.

Chris C. on

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Site was fine, Uhaul customer service is awful. Wait times and a looping hold track that makes me want to pour acid into my ears.

trevor b. on

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I hate the self check-in service. It ended up taking way too long and cut into my day. There should just be an on-site person to verify my info instead of waiting for an online chat person.

Trevor H. on

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This was not a terrible experience by any means but there were some things that were frustrating. Yesterday when I made the booking it was for a location near my home. At that time I opted to purchase a mattress bag. Today I received an email saying that my booking was now at a different location, which is completely understandable given the short notice. When I picked up the truck I was told that the mattress bag would need to be picked up from the place that I’d initially had the reservation. I think that’s understandably frustrating, especially when I’m supposed to pay by distance. The van was great, it was clean and exactly as expected. No problem there. Upon returning the van, the site couldn’t pinpoint my location and so I couldn’t finalize the rental. I went into the store that I’d rented from and the clerk wasn’t able to figure out how to close the bill either. I left the key and went home. I spent just under 1 hour on hold trying to speak with someone but couldn’t get through. I tried the chat feature and again, no answer. I finally emailed and shortly afterward received a reply with a receipt. I’m not sure what lead to the delay but it was just a bit annoying. I’m not severely annoyed or anything but wanted to write so that maybe it will improve the next experience.

Eric O. on

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1. The truck was not the size that I ordered. 2. Express check-in took about 45 mins. That is the opposite of “express”. 3. When I asked the store representative questions about the process, he didn’t know the answer most of the time. 4. There was a lot of confusion about whose account this order should be placed under, the contact person (my wife, who made the reservation) or the driver (me). Overall, this was a terrible experience, and we will not rent a U-Haul from a partner store anymore. If we need a moving truck, we will reserve through a U-Haul location, e.g. my June, 2016 order.

LOUIS K. on

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UHAUL IS NOT RELIABLE AND CANNOT BE TRUSTED!!! CONFIRMED TO HAVE A CARGO VAN FOR ME IN RICHMOND BUT 45 MINUTES BEFORE PICK UP TIME UHAUL BROKE ITS PROMISE ASKED TO PICK UP THE VEHICLE FROM DELTA. I WAS VERY DISPOINTED AND WOULD RENT FROM OTHER SOURCE IN THE FUTURE.

Myles A. on

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The app is horrible. Please please please fix it, or get rid of it entirely.

Benton B. on

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The man I recieved the U-Haul from was difficult to deal with, not helpful, and co-sistently made errors with my order that required me to have to call in and have someone fix these complications over the phone. Having to deal with this S-Mart has honestly made me not want to use U-Haul ever again, nor will I recommend U-Haul to my friends or family as I can not be sure of these problems I have had are because of the S-Mart location screwing up or U-Haul.

Ron D. on

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Fix your online self serve. By the time I walked to the back of the truck I was kicked out of my self serve and had to start all over again!!!

Thuan chi T. on

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Process to get the truck and return took far too long and is a lot of work service reps also lacked knowledge.

Graham M. on

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The self serve website did not function as expected on an Google android Pixel 2, tried taking photos but the webite would constantly ask for another photo. tried to get the staff to take the photo of me and same thing no matter how much of a close up we did. the staff appeared to have ZERO knowledge of hoe the site functioned. in the end it took nearly 2 hours to get from walking in the door to getting the keys in my hand. needless to say more training in customer service is required at this location as they did not even want to hand out a number of a uhaul support person we could contact in regards to speeding up the process. after this experience of your so called self checkout I would be more willing to go directly to a location and fill out papers vs ever wanting to use the website again due to the lack luster customer experience. I will not suggest friends / family to use uhauls self service option let alone go to this location so anything. Half way through I was tempted to start recording a video to post to youtube but was not able to due to lack of free space on my device at the time. Due to the lack of available data usage availability on my phone (we dont have a lot of data usage per month in canada on mobile devices) the clerk at the store agreed to let me use their ipad but neglected to let me know its unlock password. so I got to the car opened up the case and it had a lock screen. so I had to walk back to the store in the pouring rain to get the password, then walk back to the car in the pouring rain to take the photos then back to the store to finish up then back to the car. Worst experience ever from a uhaul rental. would have been better if the car was closer to the location or you know if the location offered to let me borrow an umbrella so I didnt get soaking wet. I could go on and on about this horrible experience and I am still very tempted to make a youtube video about it.

Richman L. on

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App verification experience was not very good as my rental was delayed by 20-30 min.

amir s. on

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Terrible experience. Between the phone calls, the rep and the app, wasted 3 hours of my time before I got the keys. Your app and booking website is not functioning the way it should be. Speak to your self pickup reps and ask them how many of these self pickup and self check in truck end up needing extensive rep support and end up bwing processed manually! The whole self-pickup thing seems like a joke as it wastes a lot more time for both the customer and your employees than a normal pickup. Very disapponted in the service! The worst part was when your phone rep was trying to blame the issues on me and the local rep, and she only stopped talking rubbish when the local rep said this is the 10th time he's having the same issue in a week! You've got a lot of work to do to make this work! I won't be a uhaul customer anymore, but good luck!

Natalie G. on

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Your app is horrible and does not work. It took an extra hour to get the uhaul and the app did not work at all during self check out. Your workers are useless and don't know how to properly identify people.

Jairo S. on

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The truck was left at the wrong address; it took me almost 20min to unlock the car due to the verification process; the dolly required at the reservation was not in the car, and with no alternative solution, making me spend much more time with my move than expected; the system didn't work well when I took the car back and it took another 25min just to register the devolution in the store. I've been using car sharing systems for years and my impression is that this partnership with neighborhood dealers is not ready. Maybe you should chack with companies like Modo to understand the meaning of a good self-service. I definitely will never recommend it to anyone, and if I had to use U-Haul again, I would go to a U-Haul store.

Hui Lin S. on

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Make your booking procedure more user friendly

Dana D. on

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The location was fine BUT U-Haul's system was down the first time we tried to rent so we had to make changes to our move - VERY inconvenient. Secondly - when we returned the vehicle and tried to close, we kept getting a message saying the cards - all three - were denied. This is absolutely ridiculous. We turned in the keys and left. I will not recommend or use U-Haul's automatic services app again.

Darrow L. on

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Staff were very friendly and helpful. The only issue I had with my rental experience is your main system went down and therefore the pos was not working. So staff told me they could not rent to me until system came back up, or I had to rebook. How can somebody rebook on the day they plan to move? Luckily the staff member at location Jenny was amazing and called me back right away as soon as system cam back up so I did jot rent last second from someplace else. Something smaller and something I did not want to use. Truck was everything I expected and more. Although the moving took longer than I hoped the 10 ft truck really made the difference over a smaller cargo van.

yunas s. on

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The customer service and dealing with the online service is the worst thing I have ever done and it’s just waisting time. They waisted my time almost 4 hours and I will never again rent a truck by UHALL anymore! I don’t recommend!

Surya Kiran D. on

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The picture shown in the self pick up app doesn’t exactly match with the truck. The reference number shown in the app was not written on the truck to identify. I was just trying the key given for multiple vans parked at same location.

Sarah F. on

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Awful system to “self pick up” Lost 30 mins of my booking due to the ridiculous process. Have to wait for someone to “live” approve your headshot & drivers license. The first two people denied the booking without explanation and the third time i was asked for two “friends or family” phone numbers and then was approved. When returning there was no option when logging into my account to return the truck! I had to go into the pick up location and the poor convenience store girl had to figure out how to self return through the shops login. SO SO BAD and such a waste of time and data. I will never use U Haul again and will not recommend to anyone.

Karina A. on

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Easy to get to via skytrain. Would recommend providing a bit more information for people to know which roads and streets the truck can be dropped off at. Greatly appreciated the staff at the store calling in advance to make sure we understood the self check in process.

ALI D. on

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A faster checking out and returning.

Henry L. on

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Reserving the truck online was easy however picking it up was a horrible experience. We booked the truck for 0800 and I received a confirmation email to pick the truck up at 0800 and the location provided. When I arrived, the truck was NOT reserved for me and I did not get the truck until 0915. I spent a hour and fifteen minutes trying to figure things out. I had the elevator booked for move out at 0800-1100. I did not get back to the condo until 1000, leaving me with only an hour to move out. It was a horrible experience and I would not recommend it to anymore. Would rather book a moving company

Fabio B. on

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I had a problem with the bill. Despite the reservation was $19.95 plus $0.59 per kilometer plus taxes you tried to charge me $89.00 per day. I took this Van with 115 km on the odometer and I returned back with 199 km. So, it should be $69.51 plus taxes. I am still waiting for this confirmation

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