I rented a 15 ft U-Haul truck. I was told that there was little over a quarter of a tank in the gas and I asked them specifically why isn't there a full tank. They gave me no answer. During my rental I found out that the truck has a defective fill spout. The first time I tried to put fuel in it took me over 20 minutes because it would only take 75 cents at a time! It happened again at a totally different station. When I returned it to slicks I told them and they said that they would mark it for needing repairs. When I called them today to rent another 15 ft truck from them they said that none of their trucks are pre-filled to full because they do not have fuel support. I told the gentleman that when the truck comes in if it goes out full it's going to come in full. But apparently they don't follow the U-Haul standard. Today I rented from a different U-Haul location because of this experience. I think that these people are really nice but they are not doing good customer service on the U-Haul rentals..
DENISE K
Sliqs Custom Auto & Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caldwell, ID 83605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Quick, easy drop off with friendly folks.
SETH MWas told I had to contact corporate to receive any credit or discount because of the flat tire. They were very upset that the tire was bald and it was rented out to me.
ken hSliq's was easy and efficient. The young man that completed the paperwork was capable and very polite.
JAMES HVery kind young man
richard d